Questions stores ask
How OnMe works, what it handles, how we treat shopper photos and what it costs. Not here? Ask us directly.
What is OnMe?
OnMe is an AI virtual try-on service for online stores. A shopper uploads one photo on your product page and sees your T-shirt, dress, saree, panjabi, glasses or jewellery on themselves in a few seconds. We set it up on your store for you.
How does virtual try-on work?
Add our script to your product page. The shopper taps "Try it on", uploads a photo, and OnMe generates an image of them wearing your product, usually in 3–8 seconds. Every result passes an automatic quality check before the shopper sees it.
Which products can shoppers try on?
More than 90 product types: sarees, three-piece, two-piece, kurtis, lehengas, panjabis, sherwanis, lungis, borkas, hijabs and khimars; T-shirts, shirts, jerseys, jackets, jeans and dresses; kids’ wear; glasses, sunglasses and colour lenses; earrings, nose pins, necklaces, tikkas, bangles, rings and anklets; watches, caps, scarves, belts and bags; sneakers, sandals, heels and nagra. Lingerie and swimwear are not supported.
Do I need a developer or a plugin?
No plugin is needed. It works on any website, including WooCommerce, Shopify and custom stores: you paste one script tag into your product page. On Growth and above, we do the setup for you. Developers can also build a custom flow on our REST API.
What happens to customer photos?
Photos go straight to encrypted storage, are deleted automatically within 24 hours, and are never used to train AI. Shoppers must accept this before uploading.
How much does virtual try-on cost?
Plans start at $29/month for 1,000 try-ons (৳1,499/month for 600 try-ons in Bangladesh). Every plan includes a 14-day trial with 100 try-ons. Failed results that we retry automatically are never charged.
What counts as a try-on?
One result shown to a shopper. If our quality check rejects a result and we regenerate it, you are charged once. If the same shopper repeats the same photo and product, the cached result is free.
What happens when I reach my limit?
Every plan currently has an enforced monthly cap at the included try-ons. Extra usage and overage charges are disabled until the payment and collection flow is verified.
Can you set it up for me?
Yes. Setup is included on Growth and Scale. On Starter it is a one-time $99 (৳4,999 in Bangladesh). Book a call and we will install it, add your products and test it with you.
How do I pay from Bangladesh?
Bangladeshi businesses pay in BDT with bKash, Nagad, Rocket, local cards or internet banking. International customers pay in USD by card.
Is there a contract?
No. Plans are monthly and you can cancel any time. Annual billing gives you 2 months free.